Claim denials are rising. Payer documentation requests are exploding. Payments are slowing down—while the cost to fight denials keeps climbing.

Even highly organized practices are struggling to get paid on time. You can submit clean claims, follow the rules, and still face denials that drain your staff’s time, delay cash flow, and quietly erode revenue. If this sounds familiar, you’re not alone. But here’s the truth: the most effective way to deal with denials isn’t appealing more—it’s preventing them in the first place.

In this practical, results-driven 60-minute online training, billing and coding experts Cindy Groux, CHBME and Alexis Armstrong, CPC will show you how to stop denials before they hit your A/R.

Whether your denial rate is 12% or already under 5%, this session will help you reduce it even further—so your practice collects more of the revenue it has already earned, with less effort and fewer delays.

What You’ll Learn

During this session, you’ll gain actionable strategies to:

• Identify the real root causes behind your claim denials (they’re often not what you think)
• Distinguish between claim rejections vs. denials to fix issues faster
• Improve claim accuracy through stronger front-end communication
• Build a denial-prevention checklist that eliminates repeat mistakes
• Reduce documentation-related denials with the right data the first time
• Strengthen staff accountability and education to stop denials upstream
• Track and use denial metrics that reveal hidden revenue leaks
• Reclassify denials to uncover systemic billing breakdowns
• Use a proven payer conversation script to overturn more denials when they do occur

…and much more.

Why This Training Works

Reducing denials isn’t just about correcting errors—it’s about understanding why denials happen and fixing the processes that cause them.

This training will help you:

• Spot denial patterns before they escalate
• Improve audit outcomes
• Use analytics to drive long-term process improvements
• Permanently increase reimbursement without increasing workload

Instead of working harder to fight denials after the fact, this session teaches you how to stop them at the source.

Register Today

Join Cindy Groux and Alexis Armstrong for this essential training and walk away with clear, proven tactics to:

• Reduce denials
• Accelerate payments
• Improve cash flow
• Maximize your revenue—without burning out your team

Register today and start getting paid faster for the work you’re already doing.