Marketing and Empathy Psychology
Balanced Billing Mistakes Can Cost You Millions — Learn How to Stay Compliant

By - Amanda Waesch, Esq.

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One billing mistake. That’s all it takes to trigger audits, massive repayments, civil penalties—or even criminal exposure.

Balanced billing, out-of-network write-offs, financial hardship discounts, professional courtesy, “insurance-only” billing… what feels routine inside your practice can quietly violate state and federal law. And the scariest part? Many violations happen without intent, by practices that genuinely believe they’re doing the right thing.

Billing regulations are getting more complex every year. States are tightening out-of-network rules, CMS and private payers are aggressively auditing claims, and common practices like waiving copays or writing off balances can raise red flags with the OIG, Stark Law, and Anti-Kickback Statute.

In short: good intentions don’t protect you from enforcement.

This is where experienced legal guidance makes the difference.

In this 60-minute, must-attend online training, healthcare attorney Amanda Waesch, Esq. breaks down exactly how balance billing laws work today—and what you must do to stay compliant, protected, and audit-ready.

You’ll walk away with clear, practical guidance you can apply immediately to your billing policies and staff workflows—so you can stop guessing and start billing with confidence.

What You’ll Learn

By attending this session, you’ll learn how to:

  • Legally write off balances when billing out-of-network
  • Understand when waivers, discounts, and write-offs trigger fraud risk
  • Avoid criminal exposure tied to routine billing practices
  • Clearly distinguish professional courtesy vs. insurance-only billing
  • Identify when copays and deductibles can (and cannot) be written off
  • Implement compliant policies for write-offs, bad debt, and hardship cases
  • Train staff on discounting do’s and don’ts to prevent violations
  • Avoid Stark Law and Anti-Kickback issues related to balance billing
  • Understand the real penalties tied to improper billing—and how to avoid them
  • Stay off CMS and private payer auditors’ radar

…and much more.

Why This Matters (The Real-World Risk)

These aren’t hypothetical risks.

  • A California physician served jail time and paid $562,500 in fines
  • One practice was forced to repay $4.3 million after a balance billing lawsuit
  • A pulmonology group paid $10,000 in fines and repaid $2.5 million in collections

These practices didn’t believe they were breaking the law—until it was too late.

Ignoring these rules is not an option. The cost of misunderstanding them can be devastating to your practice, reputation, and career.

Secure Your Spot

Don’t leave your billing compliance to chance.

Register today for this essential legal training and gain the clarity you need to protect your practice, your revenue, and your peace of mind.

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Speaker Detail

Amanda Waesch, Esq.

Amanda Waesch is a nationally recognized healthcare attorney with extensive experience helping providers navigate compliance, employment law, and healthcare litigation. She advises practices, hospitals, and physician groups on a wide range of operational and regulatory issues, including fraud and abuse compliance, employment agreements, non-compete and severance contracts, and policy development. Known for her practical, plain-English approach, Amanda has guided countless healthcare leaders through complex compliance mandates, helping them avoid violations while protecting revenue and staff. She regularly speaks to healthcare organizations nationwide and is trusted for turning complex regulations into actionable, real-world strategies.

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