Bridging Payroll and Benefits: Reducing Confusion, Building Trust

Marketing and Empathy Psychology

By - Carney Kim, CPP, SHRM-SCP

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Aligning Payroll and Benefits for a Seamless Employee Experience

Payroll and benefits often operate in silos—sometimes even in different departments. Yet for employees, these functions are inseparable. When payroll and benefits don’t align, the result can be confusion, frustration, and costly errors that erode trust.

This session brings payroll and benefits professionals together to examine how better coordination, data sharing, and communication can transform the employee experience. We’ll highlight common disconnects, explore strategies for alignment, and share practical ideas for building smoother, more integrated workflows.

Learning Objectives

By the end of this webinar, you will be able to:

Understand how payroll and benefits processes overlap and directly affect employees.
Recognize common coordination challenges and effective ways to resolve them.
Implement process improvements to ensure data accuracy across teams.
Apply communication strategies to reduce employee confusion and inquiries.
Strengthen collaboration between payroll, benefits, and HR operations.

Who Should Attend

Payroll professionals
Benefits administrators
HR operations leaders
HRIS managers
Anyone responsible for employee-facing HR services

Delivering accurate pay and benefits isn’t just about compliance—it’s about creating an employee experience built on trust.

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Webinar Type

Clear

Speaker Detail

Carney Kim is a seasoned payroll and HR operations leader recognized for transforming complex processes into streamlined, employee-focused solutions. Holding certifications as a Certified Payroll Professional (CPP), SHRM Senior Certified Professional (SHRM-SCP), and Lean Six Sigma Black Belt, Carney brings a unique blend of technical expertise and strategic insight to payroll, benefits, and HR operations. With deep experience in compliance, benefits administration, and process optimization, he is dedicated to building efficient systems that reduce risk, ensure accuracy, and enhance the employee experience. Beyond his organizational leadership, Carney serves on PayrollOrg’s Board of Advisors, contributes thought leadership to Paytech magazine, and actively volunteers on national committees committed to advancing the payroll and HR professions.